Do you help realtors find leads or only answer enquiries?
Both. We can support campaign execution and outbound prospecting, then qualify interest, record the conversation, and follow up according to your process.
Can you work in our property software and CRM?
We map your existing tools during onboarding and work inside the approved systems and workflows you already use.
Do you support residential and commercial portfolios?
Yes. We tailor tenant, owner, leasing, vendor and maintenance workflows to the type of properties you manage.
Can you answer after-hours maintenance calls?
Yes. We can follow your urgency criteria, log routine requests, and contact your approved on-call staff or vendors for issues that need immediate attention.
Can I start with one dedicated assistant?
Yes. We can scope a single property assistant or a broader team for outreach, call answering and portfolio support.
How much do the VA packages cost?
Each package is quoted around your workflows, coverage hours, workload, tools and reporting requirements. Book a consultation or request a proposal for written pricing and the exact scope. No fixed package price is published here.
What makes a lead qualified?
You set the criteria before outreach begins. Depending on your business, these can include service area, property type, budget, timeline, ownership and interest in buying, selling, leasing or property management. Your VA records these details and flags missing information before handing the conversation to your team.
Do you guarantee appointments or closed deals?
No. We provide the agreed outreach, qualification, marketing support and follow-up activity. Outcomes depend on your audience, offer and market. Activity targets and reporting are agreed in the proposal; your team handles closing.
Does a VA replace a licensed property professional?
No. VAs handle administrative support and approved communications. Licensed advice, negotiations, contracts and final decisions remain with your authorized team. Outreach uses your approved lists, scripts and applicable contact and opt-out rules.
What happens during the consultation?
We discuss your portfolio or target audience, current lead and support workflows, tools, coverage needs and priorities. We then recommend a starting scope and prepare a proposal with pricing, responsibilities and an onboarding timeline.