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Lenux SolutionsLENUXSolutions

For Realtors with an existing database

Turn quiet CRM leads into your next conversation.

Explore CRM management, old lead reactivation and consistent follow-up.

Explore Realtor CRM Support
Property management planning workspace overlooking residential buildings
Property management & realtor growth

Property Management & Realtor VA Services

Build a more consistent pipeline without letting your portfolio work fall behind. Dedicated virtual assistants support marketing, cold calling, lead qualification and follow-up for realtors and property managers — alongside tenant answering, leasing enquiries and maintenance coordination in your approved tools.

01
Outreach and marketing
02
Qualification
03
Follow-up
04
Portfolio support

Choose your focus

Property VA packages

Three starting scopes for your business. Pricing, VA allocation, coverage hours, activity targets and reporting cadence are confirmed in your written proposal — not a one-size-fits-all plan.

Prospecting & follow-up

Lead Generation VA

For realtors and property managers who need consistent buyer, seller or property-owner outreach.

Custom quote Based on your agreed workload and coverage

  • Outbound calls from approved prospect lists and scripts
  • Enquiry qualification against your agreed criteria
  • CRM contact records, conversation notes and lead status
  • Follow-up tasks and appointment coordination
  • Listing, email and campaign execution support
  • Activity summary and qualified-lead handoff list
Discuss this package

Tenant & property operations

Portfolio Support VA

For residential and commercial managers who need an organized front desk and administrative support.

Custom quote Based on your agreed workload and coverage

  • Tenant, owner and leasing enquiry handling
  • Maintenance request logging and status updates
  • Urgent issue routing to your approved contacts
  • Vendor scheduling and coordination within your rules
  • Showing calendars, inbox and property-system updates
  • Open-task summary and escalation records
Discuss this package

A combined workflow

Growth & Operations VA

For businesses that want new management opportunities followed through while existing properties stay supported.

Custom quote Based on your agreed workload and coverage

  • An agreed mix of lead-generation and portfolio tasks
  • Owner prospecting and management-enquiry qualification
  • Marketing execution and lead nurture support
  • Tenant and leasing support within agreed hours
  • Shared CRM and property-task tracking
  • Combined pipeline and operations review summary
Discuss this package

Need a narrower scope or a dedicated team? We can combine workflows around your priorities. Outreach does not guarantee a lead count, appointments or closed deals.

Request a tailored proposal

The problem you're living with

  • Leads go cold between touchpoints

    A response without prompt follow-up can become a missed listing, buyer conversation or management opportunity.

  • Prospecting competes with client work

    It is hard to consistently call new prospects when tours, tenants and owners need attention today.

  • Urgent calls and routine requests mix together

    A maintenance issue needs a different response from a leasing enquiry. Without clear rules, both can sit in the same unanswered queue.

  • Routine requests fill the inbox

    Maintenance requests, vendor scheduling and leasing questions interrupt the work that grows the portfolio.

How Lenux Solutions fixes it

  • Planned outreach

    We work from agreed audiences and scripts to support campaigns, cold calling and prospect conversations.

  • Visible lead handoffs

    Interest, needs and next steps are recorded in your CRM for your sales or leasing team.

  • A property desk that knows your rules

    Our team can log maintenance requests, coordinate approved vendors, book showings, route owner calls and escalate urgent issues according to your instructions.

  • Dedicated property assistance

    Assigned assistants can help with inboxes, calendars, work orders, tenant messages and vendor coordination.

What's included

Tenant and leasing call answering
Maintenance request logging
Urgent issue escalation
Approved vendor coordination
Showing bookings
Owner call routing
Realtor prospecting
Property marketing support
Lead qualification and follow-up
CRM and property system updates
Dedicated property assistants
Portfolio reporting

Visible work. Clear handoffs.

What your team receives

Deliverables match the package you choose. Your proposal defines which records, updates and reports we own, and when you receive them.

Qualified lead records
Prospect contact details, property or service needs, qualification answers, interest level and the recommended next step — with gaps clearly noted.
Outreach and follow-up log
Call outcomes, campaign touchpoints, opt-out requests and scheduled follow-ups recorded in the approved system.
Appointment handoffs
Calendar entries with the prospect’s context, agreed purpose and any details your sales or leasing team needs before the call.
Property request records
Tenant and owner enquiries, maintenance details, urgency, assigned contacts and current status for the portfolio workflows in scope.
Campaign execution updates
A record of approved listing changes, email activity and marketing tasks completed, with anything awaiting your review flagged.
A practical review summary
Completed activity, qualified conversations, pending tasks and escalations, delivered on the reporting cadence agreed at onboarding.

How we get started

1

Set the target

Agree on your properties, ideal prospects, service areas and desired outcomes.

2

Connect the tools

Document your CRM, property platform, approved vendors, scripts and emergency handoff rules.

3

Start with oversight

Launch outreach or support with review of early conversations and requests.

4

Review together

Track activity, qualified conversations and open portfolio tasks.

Frequently asked questions

Do you help realtors find leads or only answer enquiries?

Both. We can support campaign execution and outbound prospecting, then qualify interest, record the conversation, and follow up according to your process.

Can you work in our property software and CRM?

We map your existing tools during onboarding and work inside the approved systems and workflows you already use.

Do you support residential and commercial portfolios?

Yes. We tailor tenant, owner, leasing, vendor and maintenance workflows to the type of properties you manage.

Can you answer after-hours maintenance calls?

Yes. We can follow your urgency criteria, log routine requests, and contact your approved on-call staff or vendors for issues that need immediate attention.

Can I start with one dedicated assistant?

Yes. We can scope a single property assistant or a broader team for outreach, call answering and portfolio support.

How much do the VA packages cost?

Each package is quoted around your workflows, coverage hours, workload, tools and reporting requirements. Book a consultation or request a proposal for written pricing and the exact scope. No fixed package price is published here.

What makes a lead qualified?

You set the criteria before outreach begins. Depending on your business, these can include service area, property type, budget, timeline, ownership and interest in buying, selling, leasing or property management. Your VA records these details and flags missing information before handing the conversation to your team.

Do you guarantee appointments or closed deals?

No. We provide the agreed outreach, qualification, marketing support and follow-up activity. Outcomes depend on your audience, offer and market. Activity targets and reporting are agreed in the proposal; your team handles closing.

Does a VA replace a licensed property professional?

No. VAs handle administrative support and approved communications. Licensed advice, negotiations, contracts and final decisions remain with your authorized team. Outreach uses your approved lists, scripts and applicable contact and opt-out rules.

What happens during the consultation?

We discuss your portfolio or target audience, current lead and support workflows, tools, coverage needs and priorities. We then recommend a starting scope and prepare a proposal with pricing, responsibilities and an onboarding timeline.

Find the right VA scope for your property business

Book a consultation to discuss your target leads, portfolio workload, software and coverage needs. We’ll recommend a package and define the deliverables, responsibilities and pricing in a tailored proposal.

Documented workflows Coverage matched to your hours Tailored scope